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| - One of the best things about living in the burg of Verona, is having access to one of the last, if not THE last, family grocery stores in Dane county. Miller's grocery store has epitomized helpful service and community support in the many decades that my family has been going there. They may not have or carry everything that the mega-stores have but their strength is in what the others don't have, and that's customer service.
Anytime I can't find anything, any of the staff that I ask will put down what they're working on and will take me to the spot where the item I want is or several spots if we can't find it in the first. They are more than willing to try and order something for you too, if they don't have it and you have the luxury of waiting.
And yes, as they say in their t.v. ads, they still carry your groceries out to your car! Now, as a strapping young.......er......middle aged......um.....old man, I can still carry my groceries out to my car without assistance but for many of their customers, this is a big deal. You can ask for help at those other stores but my observations have been that you're waiting for some time, if you can get assistance to your car at all. At Miller's they're there as soon as you're done checking out.
They may charge a little more for some of their items but honestly, I've found their prices to be competitive and I will always try to stop there to pick up my favorite milk from Sassy Cow Creamery! It is always cheaper at Miller's than any of the other stores that I may go to that also carry it.
One of my favorite interactions with the staff, and a prime example of customer friendliness, at Miller's was a couple years ago, when I stopped in to pick up a bucket of fried chicken. It was near shut down time for the deli and they were literally just pulling it from their case. They were going to toss it but after I said that I'd come there for the chicken, the manager handed me a full bucket of said chicken and said, "No charge. We were going to write it off anyway." You don't get that at those mega-stores! I can attest to that personally!
The store is always clean, the staff friendly, and all the produce, meat, and bakery (great donuts!!), that I've purchased there, has always been good.
They may not have a huge selection, and they're definitely not as trendy as T.J.'s, but if you truly want a taste of what an old school, neighborhood grocery store used to be like, go to Miller's in Verona and you'll savor it today.
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