I noticed an earlier reviewer had mentioned that the staff were all teenagers, and it made me wonder when I received my overcooked burger....is the cook also a teenager? Teenage staff equals fast food levels of customer service, which kind of conflicts with the whole gourmet burger thing this restaurant seems to be shooting for...
My patty was crunchy on the outside, overdone on the inside, but was stil dripping juice out of the burger. Not sure how that happens, unless they are adding Au Jou in the back where the cooking takes place.
For average service and high prices, I wasn't satisfied. I will probably not go back.