The restaurant was half empty. We were seated fairly soon which seemed like a default good start. But our server was no where to be found. From the time we closed our menus (the universal sign for "I'm ready to order"), to the time a server came to take our order was 20 minutes. Not kidding. Another server had to notice and tell our server to take our order. When she came around, she was taking away our menus while she said, "what would you like?". I had to pry the menu out of her hands to open it up and point to the one I wanted. So did my dining partner. It was awkward. She was guessing what we wanted as she took the menus away. She didn't even patiently tell us about their specials of the day. I don't think she even cared.
When our water glasses arrived, one of them was still dirty with some pizza sauce on the lip/sip area of the glass. We sent it back. When our food arrived, we didn't have cutlery so we waited another 5 minutes for that, while our food got cold. The food itself was okay. Nothing to complain about.
We waited another 20 minutes to get our bill, and finally when I had my card out to pay, our server was no where to be found to take my money. I could have gotten up and walked out without paying and no one would have noticed, but I would never do that. Finally I walked over to the take out counter to pay. It was the least pleasant experience I've ever had.