Went in for a birthday dinner and at 6pm they were out of rare prime rib and also out of mashed potatoes. Of course this was not told to is until after our order was in. Service was slow and I had to ask 3 times to have my water refilled. The manager, Dana, came to apologize and said it was unacceptable and she would be "taking care of it" however nothing changed... service remained slow and we did not get what we came in to order... to top it off when the bill came there was no accommodation of any sort.