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  • 9/20-The Safeway staff was rude when I requested assistance from the customer service department and referred me to the pharmacy to unlock the item I requested. I explained that there was a line in the pharmacy and requested her assistance. She was annoyed by my request and sighed. I also waited in a very short line for a very long time, there was only one register open- yet two people at the customer service just talking and joking. This was not a good experience as a customer. No one in the various departments throughout this Safeway store. This is the second Safeway where I have observed a lack of sufficiently employees to assist customers during the middle of the day. Thumbs down for this Safeway and their employees. Next time, I will drive out of my way to find a different store with better customer service!
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