I used to love Zoës. When I worked in southpark I ate at that location at least 3x a week. My usual order is the spinach roll ups with marinara instead of salsa and the pasta salad with lemon yogurt dressing.
I was shopping at target across the street feeling hungry so I called an order in here. The guy on the phone told me it would be 1.00 for marinara and .40 for the yogurt dressing... Seriously for condiments that you serve for free. He couldn't even provide me an explanation and did try to consult a manager. It just is what it is. I've never heard of this and I've been to every Zoës in Charlotte multiple times.
I ended up cancelling my order. I've even went to this same Zoës after that order and just got the pasta salad and there was no charge for the yogurt dressing. Seems fishy. Either way that experience just turned me off from eating here unless it's a last resort. I'm sitting in here now with my husband while he eats not eating anything. Guess I'm protesting. I'm only giving three stars because I do love their food, but not the shadiness. To their credit though I was so disappointed that day I placed the order that I tweeted about it and Zoës tweeted me back. I never followed up, but we'll see.