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  • I accidentally spilled some tea on my 2014 Macbook Air two days before I visited ASK. After Apple quoted me ~$900 for repair since liquid damage isn't covered by AppleCare (there was some corrosion on my logic board, and I needed my keyboard top replaced as well it seemed), I decided to shop around, especially since the Apple Store rep mentioned my AppleCare wouldn't be completely void if I went to a third party. I called in to request a quote, and was told my laptop would be inspected for free (taken apart with each part looked at to make sure there's not additional damage, which I was worried about), and afterwards I could decide to get it repaired if I wish. Figuring there's nothing to lose, I brought my laptop in. Max was super efficient. I dropped off my laptop early in the afternoon, and called in a few hours before they closed to see how bad the damage was. Max gave me the quote and I gave him the go ahead for repair. He even took extra consideration that I was a student on a tight budget, and promised that he'd try to fix what's possible (vs. replacing it) to keep costs down. Before the end of their closing day, I got a call and my laptop was already fixed. I picked it up the next day, and they also slapped a 90-day warrantee on the repair. Overall, I'm extremely happy with the service and really relieved. Liquid damage isn't a light matter, especially at an inopportune time like exam season, but ASK salvaged my computer efficiently.
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