Today was my 4th time at Wash Wizard and I am usually satisfied with their service; however, this was not the case today. Today was the 2nd time I did not get my card punched because the attendants fail to ask if you have one, AND my car was left dirty which I did not know until I arrived home (3rd paragraph). I called the owner who says he is in everyday, and he says he took my name down and will try to remember to give my my punch next time. We will see what happens...
Side note: There is also a student discount that takes $1 off your wash which is helpful especially for students, but I have only had 1 attendant inform me during my past 4 visits. Make sure to ask for it.
Also, after I took a closer look, I noticed that they did not even touch the entire plastic trim along the bottom of the car. I live on a dirt road so this is completely obvious and defeats the purpose of getting a wash. This makes me very unhappy and I will not continue to drive half an hour for a less than satisfactory job. I also noticed a few scratches on my car. This could be unrelated though, so I will not blame Wash Wizard just yet.
On another note, all of the employees today were Mexican; however, usually they are all white. Why are all the employees new???
Very disappointed.