rev:text
| - I am a young woman with little to no understanding of the inner workings of cars - and, unfortunately, the owner of some very problematic autos!
I have been using American 5 Star for about 3 years now, for 3 different cars (1997 Honda CRV, 2000 Mercury Mystique, 2001 Buick Century), and I cannot speak more highly of American 5 Star, and the owner, Eric, who really cares about his customers and the car's safety.
Highlights:
*REPUTABLE, HONEST & FAIR - Eric and his staff always tell me what needs to be done, and which items are important/immediate and which can wait. I have price shopped their estimates and seen other mechanics, and I have found American 5 Star to be extremely HONEST, and never inflate numbers or the immediacy of a car problem
*VERY REASONABLE PRICES, and coupons on their websites
*FREE SAFETY CHECK: All-Inclusive Courtesy Check with every service - they check everything from your lights, to brakes, to everything under the hood - FOR FREE
*KNOWLEDGEABLE about all my cars, and quickly able to diagnose specific issues (even problems that won't show on the diagnostic, or multi-symptom issues). Can do everything from oil changes to very complicated engine repairs.
*RESPECTFUL, KIND, FAST employees that greet and assist you immediately, get to your car asap, and take the time (sometimes, for me as long as 20 minutes!) to explain exactly what is going on.
*ONLINE STUFF: You can access your car's history of service with American 5 Star, and they will remind you via email (or however you prefer) of upcoming maintenance
*LADIES - I feel so comfortable referring all my friends, especially females here. I have been taken advantage of by so many mechanics. Once (at Midas) I even had to call my scary uncle to come and yell at a mechanic for me because he had very obviously not fixed my car and was charging me for the part and labor (and my car still didn't run!). You will not have an experience like that at American 5 Star. This is probably what I love the most about this place.
I know that my car is going to be well taken care of by capable people, and at reasonable prices. NO SCAMS, NO SEXISM, NO INFLATED PRICES.
If you are having a car issue, I HIGHLY RECOMMEND visiting Eric and staff at American 5 Star Transmission!!!!!!!!!
|