My wife called in a pizza order at 5:30 for me to pick up after a client appointment at 5:45. When I arrived at 5:50 and paid for my order I was informed that they had not even started the pizza yet. 20 minutes later and after about a half-dozen customers coming through, ordering, and receiving their pizza- mine still was not ready. I finally asked for a refund and headed out. Definitely will not visit this Papa Murphy's again!