This was our first time ever shopping there. It couldn't of been more pleasant. Everyone I dealt with was knowledgeable, professional, and personable. They made me feel like my being happy with my purchase was their only concern. I have now also shopped at the Tiffany & Company in San Francisco. They were incredible! To be more specific, Mr. Malave and Elizabeth went out of there way to make sure my every moment there was fabulous! I highly recommend both.