Hadn't had my hair cut in over a year and it was long and stringy. Called to see if I could get in same day and I was able to with David. He was very nice and talked to me the whole time, but he wasn't annoying. The salon was dead on a Wednesday afternoon. Everyone there was friendly. David did exactly what I wanted. It took at least 45 minutes-1 hour for a cut and blow dry. He was very thorough. I love my hair and would recommend David.