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| - I wanted this to be a great experience, but unfortunately it was awful. The general front-end team (reception, assistants, techs) was very nice, but the attitude of the surgeons--at least, the surgeon I was matched with--filters down and creates an atmosphere of tension, fear and haste. I was warned it would be like a factory, but I figured, "No big deal, at least they'll be experienced."
What I didn't realize was that if you slow them down (e.g. ask lots of questions; ask to meet the surgeon), you're treated like an annoying cog in the machine. Also, you don't get to meet the surgeon until moments before your surgery. (I insisted on meeting him earlier, in order to ask more questions and decide which type of surgery was right for me, thus creating a conflict without even realizing it.) There's also a big push to schedule your surgery immediately after the free consultation. "How's next week? We've got a spot tomorrow!" It's kind of overwhelming.
I can't speak to the quality of the surgery, because I canceled mine the day of. The surgeon may well have been talented (he has good ratings, technique-wise), but he was profoundly unpleasant. It's like he took my questions and concerns as a personal attack, which was bizarre. He even went so far as to come up with some sort of vague reason why ALL OF A SUDDEN and at the last minute (as in, moments before I was to be prepped for surgery, after three comprehensive eye exams, two that very month) I was physically a bad candidate for surgery*, which, okay, so cancel the surgery. But he didn't. He just left that floating eerily in the air, like, "Take your chances..." kind of thing. It's like he wanted me to leave without having to actually tell me to leave. So, I was like, fine, I'll do it and cancelled, and he was like, "Thank you!" and pushed past me in a huff like he was off to punch a wall or something.
And the thing is, if he'd said something like, "You know, I think maybe we're not a good match. I'd like to recommend a different surgeon..." I would have respected that. But whatever, it worked. I was out of there. I went somewhere else, where meeting the surgeon is *part* of the consult, and I have to say, I'm thrilled with my results. In fact, that's where I have to thank Lasik MD: they inadvertently helped me find the place I needed to be. But they could have been more professional about it. It was actually kind of traumatic. And did anyone at Lasik MD ever call me afterwards to apologize or ask how I was doing? (Yeah, no.)
Bottom line, Lasik MD should really re-think their approach to their patients. We're more than just a dollar bill. (Or 3500 dollar bills.)
p.s.(1) *Something to do with my corneas being too thin; which, turns out not, according to Laservue, where I ended up having a great surgery, zero complications.
p.s.(2) Also, it's dark and cluttered in Lasik MD's back room areas, with several of the ceiling lights flickering on and off. Felt like I was in Bulgaria about to get some kind of off-brand kidney transplant. *shiver*
p.s.(3) Those $499/eye ads you see everywhere? Don't count on it. Maybe if you have minus 0.75 myopia and don't even really need glasses. For the rest of the world, it's $1750/eye.
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