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  • I fill my perscriptions here ONLY because it's convenient. The pharmacy staff is constantly pi**ing me off. I even asked my doctor to switch my one medication for another because they couldn't seem to have it when it was up for renewal. It's like you don't matter. There is one female in the pharmacy, idk her name but she "tries" to irritate me! I took a coupon that my doctor gave me which would lower my co-pay to $5.00 versus $45.00. She argued with me and argued with me that my insurance wasn't compatible with the coupon. I was so angry I wasn't even thinking, I left. Back home I called the number located on the coupon (which btw I did register on line). The lady was very nice and explained that yes my insurance was able to use with the discount. I asked how I could get this message across to the moron's at Walgreen's. She suggested they call the number. I called the idiot at the pharmacy and explained that she can call the number I did and she will be told exactly what I was trying to tell her earlier (that my insurance isn't welfare and will work, BCBS FEP) and she simply said oh. No that won't be necessary, just come back and we'll fill it with the coupon. OMG!!! Like I want to leave my house again when it's 110 degrees out. I took a chance and went back the next day and yes! My lucky day she wasn't there. The person that was there simply took the coupon and applied it. Duh! Quite often I go to pick up my meds only to find out they're at Tropicana and Eastern. WTF? Really? I don't want to go there, I chose this store for CONVENIENCE! Trop and Eastern is out of my way. They just don't seem to care and simply don't get it. I can only pray that another pharmacy opens across the street from them so I have somewhere decent and close to go. I was using auto refill and I was getting called 4-5 times a month to go pick up. Finally I asked them, can't you please refill all of them at the same time? After being told this wasn't possible I canceled the auto fill and called them all in at the same time so I could p/u all together. I've been using this Walgreen's for 13 years and they don't know my name, I'm still just another low life coming in to bother them by picking up my meds.
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