AAA is obviously a reputable company....That goes without saying, but they do employ a sales rep John Kolias that is as another yelper wrote a scam artist which I will agree with....He BS-ed me into a auto and condo insurance policy with promises of future discounts providing there were no claims and/or tickets, so when I followed up with him, he was a poop salesman with a mouth full of samples and I had to follow up with him on at least 4 occasions... He kept, saying I'll get you the discounts and call you back! He never did! I NEVER had any claims and subsequently I cancelled my policy! POOF money gone! Having said that, AAA is probably fine, but DON'T do business with John Kolias!