First of all the owner Ken is awesome! Had one of his employees come out here and do a 2 system tune-up for the summer the employee did a great job very thorough and noticed a problem with the reversing valve. So I got a quote from the employee I gave Ken a call on his cell phone it was an expensive repair and I asked if anything could be done to make it cheaper, maybe used part, coupon... He said no and I respected that. I gave a few other businesses a call not a few like 15 and he was at the lower point every single time I appreciate a no bullshit quote. So I called up and set an appointment to get it changed he came out here with the same employee, he did a very thorough check and saw that it wasn't sticking and everything seemed to be okay. He didn't just come throw in the part charge me the money and walk away. With due diligence he checked everything and told me just keep an eye on it everything and said looks good right now and I don't want to change out a part that is working good. This is like finding one of those dentist that doesn't find a cavity every single time you're in his office. I will be using this company every single time I need any kind of air condition work done, as well as recommend him to anybody that asked me if I know somebody. Cause now I honestly feel like I know Ken. Do not hesitate to give this company your business.