I love Herbal Nails! Their customer service is excellent, the spa is so clean with a relaxing environment, and they sterilize their equipment between each client. I came over the weekend with family for a gel manicure and pedicure and was so impressed. I was offered a new and more natural form of gel called SNS which does not require the UV light to set the gel and is powder based. I am very pleased with the result and have even gotten multiple compliments! Kathy, Michael, and Annie made us feel completely pampered, they were not pushy at all and made us very comfortable. Herbal Nails really goes above and beyond the average nail salon, I highly recommend trying it out!