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| - I've been shopping faithfully here for over 10 years, back when they were on the other side of Yonge Street. My boyfriend bought a lifetime membership almost 15 years ago, which is how I was introduced to the store. Their current location is a long, straight store divided roughly into 3 main sections: anime/manga in the front, figures and collectibles in the middle, and comics and other books in the back.
The membership program gives you special discounts, but they have big sales throughout the year. Most times I come in manga are selling for the US cover price. They have a huge manga selection - larger than other comic shop in downtown Toronto. I'm not big comic book collector, but the one time I came in looking for something very specific (and moderately rare), I only had to describe it to Alex and he went and grabbed it out of the bin for me.
There is something to be said about the amazing staff that work here. I've stopped coming in as often as I used to since I don't go downtown as often, but every time I pop by I'm always greeted, they ask how my boyfriend is (by name!) and they always know what I'm looking for, and make great recommendations. Alex, Kostas and Chris are awesome and honest guys and if there's something I'm looking for that they don't have, they'll do whatever they can to order it in for me or try to accommodate me.
I had a problem with a figure that I bought here that was damaged (manufacturing defect). I took it back the following week, explained the defect and they said that they'd ship it back and let me know when more were back in stock as they were sold out at the moment. It took a couple of months before another shipment came, but they kept one in the basement waiting for me. Another time I wanted to buy a very expensive and rare collectible, but it was totally out of my budget. They let me set up a 3 month payment plan.
Awesome staff, great selection and fantastic customer service - what more can I say?
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