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| - Went to a movie on Xmas. Decided to see Unbroken at Studio Movie grill in Scottsdale. Movie was great but it is the last time I will ever go back to SMG. We were among the first in the theater and were almost immediately attended to by a server who took our drink order. Twenty minutes later and after lighting all three flashers (there were five of us) we finally got a server to take our order and oh, by the way, where's the water we ordered? After 40 minutes and queries to two other servers, we finally got our water. Must have had to dig a new well to get it. About 5minutes later our food arrived, ice cold. I had to carry the plates outside t get them attended to and actually spoke with a manager at that time. Fifteen minutes later, food arrives, grilled chicken tenders are still cold (though the fries I did not want were warm) and the flatbread was cool. Finished what we could and $82 dollars later we left at the end of the movie. I left a $12 tip because after all, it was Xmas. Spoke with another manager on our way out who seemed oblivious to what the patrons knew which was that their service was horrendous. Note to self, when we want to see a movie, for now on, we will go to a movie theater and not someplace where they cannot even prepare bar food correctly. The funny thing is that they now lead off with an advertisement that talks about how important the food and service is to them. Don't be fooled, they care only about getting your money and could not care less for the service or quality of their food. You will definitely NOT find me at SMG EVER again. Good riddance to bad rubbish.
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