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  • Love Carmella's pizza so we thought we'd try the new location on Montford. Unfortunately, the service was horrid. Three of us walked in on a slow Tuesday evening. The hostess told us to sit where we like (first bad sign). There were 5-6 other parties at separate tables. We saw one waitress at least three times pass by and were not acknowledged once. A group of four came in after us and were immediately given menus (we hadn't been given anything) and within a couple minutes were being waited on. We had been there almost 10 minutes by this point without any service. The bartender looked at us twice also(as he was serving drinks to the area we were in) without acknowledging us either. We got up to leave and suddenly he offered us menus but we were over it at this point. A simple acknowledgment and a statement that someone would be with us shortly would have went a long way. I don't know what the circumstances may have been going on to slow service, but not being told anything gives the impression that the establishment doesn't care. And that's not a good first impression to make.
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