I called Mark to get a Sissoo tree removed in my front yard. He came that same very day and gave me an estimate. It was a little pricey, but just because of the amount of work it would require (apparently Sissoo's need to be completely de-rooted or it will come back). So, I am mulling it over, and I get a call that same week saying that they'd give me a 10% discount if I booked the following week (I guess their load was light). I was going to do it anyway, so I went ahead and booked.
They came out and were completely done in about 4 hours. They cleaned up afterwards and besides the missing tree, it's hard to tell they were here! I would highly recommend Mark and his team. They were very professional and hard working.