I have four pets, three dogs and a cat, and Stacy was awesome. Our shepherd mix is 15 - 16 years old and had matted hair. Stacy was very gentle with her, as well as our cranky, old cat who had some matted spots on his coat as well. The prices are very fair and she does a great job. Previously, taking our dogs to the groomer was a 1/2 day ordeal because two of our dogs don't like each other and need to be separated. Awesome experience!