I visited this H&M today going in expecting the exceptional and awesome customer service like I would at any other H&M I've shopped at however the mall opened at 12:00pm and the store didn't even open their doors until 12:30pm. Then not to mention there were at least 6-8 associates working including the manager but yet only two registers open with the line backed up all the way to the entrance. Shoppers who were interested in buying something couldn't even get around the store. I approached the very very rude store manager and politely asked her if it would be possible for them to open another register. The response I got from her was "There are all ready two open" then she turned and walked the other way and acted as if I didn't exist. I HAVE NEVER EXPERIENCED ANYTHING WORSE THAN THE ONE I RECEIVED AT THIS STORE! Not to mention the store was a mess nothing was in the right place and out of 6 registers and 6-8 associates only 2 registers open. Also while I was trying on clothes my partner was waiting for me outside leaned up against the wall and she told him "No leaning allowed on the wall" as if the wall was being damaged.