The burgers are fabulous ... However Fresh Burger in Downtown Toronto has a few problems: 1) Be careful with the French fries ...as you may well find yourself chewing on a piece of plastic wrap straight from the deep fryer. This has happened to me on several occasions and once when I was with my youngest Godchild, who choked on a piece of plastic in his fries requiring rescue to stop him choking. Another time we found large chunks of potatoes in the fries which were inedible.
2). Sadly, staff members at the Church Street location never seem to smile ...and generally appear to be upset and unfriendly towards the customer - which is most unfortunate when they are the face of the company and should be providing good customer service.
I now send others to pick up my orders and have given up on the fries.