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  • Ok so they are getting a star because my son loves his car but that's it. After owning the vehicle we purchased pretty much 2 months to the day the car over heated after having been run consistently for 1.5-2 hrs. Unfortunately life has been hectic and I wasn't able to put this at the top of my list due to some health issues. I called today, asked for salesman that sold us the car...of course we purchased a warranty (the mid grade level) and it probably won't cover the fan or parts that may need replaced. Not to mention we will have to pay for the repair but the fee to put his car in the shop. We can't afford for him to be without a car at the moment so we must get this fixed asap! Its upsetting that we were sold a car that may or may have not had this issue to begin with. We wouldn't know when we bought it as weather was significantly cooler. As a first time buyer to Volkswagen this is not what I expected to have to deal with. Especially since we were told by others about their wonderful experiences. Doesn't seem we will be taking our business back here but will have to possibly look for an alternate Volkswagen dealership that treats you the way so many customers have talked about.
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