Things that other places failed at, like rebuilding my front forks and fixing the fluid leak, these guys had no problem with. Every bit of work has been perfect. Knowledgeable, helpful, well staffed. I haven't had to wait for half an hour for a five minute conversation with the service manager -- they get to me quickly and then have time to talk about the state of the motorcycle. The lobby is a museum. Everyone seems to really know their stuff.