The last couple of times we've been here there were a couple of issues, but not enough to complain. Tonight was a complete disappointment. The woman who took our order was very nice. But the quality of food was bad. After she handed us the food we were driving off and I opened the box. First of all, I thought they changed the recipe of the fries. They looked brown, almost like seasoned fries. When I tried one they were really cold. So we decided we should go in and say something. My boyfriend went inside and within 3-5 minutes they gave us another batch of fries. I tried one and they felt really hot, so that was enough for me, we were all hungry and wanted to hurry home. Well once we were home we realized how soggy and greasy they were. Some even felt a little cold and hard in the center. Our burgers were cold by that time, of course. My boyfriend ended up throwing his meal away and I was so hungry I just decided to deal with it. I'm really disappointed and I hope this location steps up the quality of the food.