The atmosphere is clean and inviting. My order was taken accurately and the cashier was very nice and helpful. They show to have an A rating on their last health inspection which is always good to see. My meal didn't take too long and it was delivered to my table. The Chicago dog was good as I expected it would be. The Italian beef and sausage sandwich was decent. A little less ju on the sandwich and better quality bread would greatly improve it. Overall a good value for okay food but their customer service is awesome.