They answered their phone right away and were very informative in answering my questions.
I wasn't however very impressed with the level of professionalism portrayed upon arrival. To be frank, I was a little uncomfortable with the two of them in my house.
I left the area they were cleaning and heard them arguing most of the time.
The service they provided seemed fine and done well, based on my novice eye, but I wouldn't call upon them for cleaning services again. I just got a weird feeling......