Bank of America - HANDS DOWN - is the worst financial banking institute period. I used to, literally, be their biggest advocate. I can not wait to shut my accounts down there as soon as reasonably possible and spew my hatred for then to everyone I know and everyone I meet. For the past couple of years I have witnessed them go back on their promised (in their industry that's actually a crime and called FRAUD), steal and provide some of THE WORST "customer service" known to mankind. I'm sitting in their parking lot today as a witness that THIS is the new Bank Of America and my sitting around waiting for them to recover has been a complete wasted effort. It is a WORLD PHENOMENON if you can actually find a location that has humans inside that you can interact with.... When you do stumble upon this phenomenon understand that it will be an experience that you will regret and wish to have back. I loathe these trolls and am open to any and every recommendation out there of a bank that has and backs the culture, values and promises it makes... Aka: isn't blatantly robbing / lying to the local community it serves. Fck BOA!