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| - I use to delivery news papers to this location when it was Century 21 Real estate, and was excited to see it turned into a large restaurant. I visited it on one of my trips back to Cleveland (i live by NYC now), and was impressed with what they did with the place. There's a lot of promise here, and I can't wait to come back again with the hope of them continuing to adapt the menu and service.
My visit here was very down and up. I sat at the bar on a weeknight, and the service very slow at first. It took about ten minutes for the bartender to recognize me as a customer, to which he asked "what can I get you?" I asked for his name, and he responded with Greg. He shook my hand and I then asked for a menu.
Greg seemed to lack a little confidence, and it was apparent that he was not very experienced behind the bar and that he was over tasked. When I asked him about the great selection of beers, he had very little knowledge about them. I was a little surprised that he was not trained on them, and would recommend the management bring in a beer Cicerone to help teach the servers and bartenders about their great selection and how to pair them with meals.
Greg was also running between the bar and the tables outside, which added to my frustration and timing to being noticed when I first sat down. He also had to wash all of the glasses from the packed bar when there was a group of dishwashers visible in the back standing idle. I asked him about the washing of the dishes by hand, and he explained that the bar dishwasher wasn't working properly. The management should have recognized this and lightened his work load.
The menu is very small for such a large place, but Greg explained that they are looking to expand it as they continue working out the kinks. I really hope that this happens, and will look forward to seeing a revised menu when i come back. I ordered some Honey Ghost Wings and enjoyed a few beers while I watched the tribe play. The wings were excellent, and I would highly recommend them.
I had good conversation with Greg as I enjoyed my food and drink, and he seems like a good kid, As the night progressed and settled down, he made me feel welcomed. He just needs a little help with some training and experience to build his confidence. I didn't meet any of the other staff, but being a newer place, I assume that there are similar challenges with the staff that the management should help them with.
I can't wait to come back in December to see what's changed!
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