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  • From the very beginning, this team was phenomenal. My husband and I were in the process of purchasing a home, built in 1975. When I called to set up the appointment, their admin (I can't recall her name!!) was a delight and a pleasure to work with. Gave me good feelings right from the start; even scheduled the termite inspection for us as well. Day of inspection comes up and wouldn't you know it, we were blessed by the universe, a thunderstorm decided to roll through. Thank god for this storm or else we would not have seen all the leaks and water pooling on the property until it was too late. Our inspector, Tim Lofgreen, was so thorough and detail-oriented, exactly what we were hoping for for a 41 year old home. He discovered water pooling badly on the inside window sills, much pooling on the roof near parapets, active leaks in the roof, and an odd bedroom in the attic. One thing to note is that the sellers sent us a home inspection they had done in January. I am so glad we got a second opinion because boy did the sellers' inspector miss things. A lot of things. A lot of probably very expensive things. The inspection lasted around 5 hours due to the inclement weather, and he gave us a run-down of the big items he found and his recommendations. After much discussion that evening, we made the decision to walk from the house; a house we thought we could turn into our dream home for many years to come. Due to the high level of detail and the fact that his report was 72 pages and the sellers' inspection was only 20, (we felt the sellers and their agents were also being a bit shady and not forthcoming about issues the house had) we were extremely comfortable walking away because the house would've been a money pit. A wonderful touch they did was send over a page of address labels with the "new homes'" address on it as well as a bundle of postcards with the photo of the home to send to our friends and family. I HIGHLY recommend ACSI for your home inspection needs. They far surpassed my expectations and saved us from making a bad decision. Thanks!
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