First time visiting... which will be the last. Sure, the store was clean and staff friendly, as you'd expect from any food service restaurant. But issues I found: Cost - over priced for what is being offered. I got a wrap and small drink at almost $11. Tip Option - what does this place do any different than let's say Subway, Taco Bell, etc that warrants a tip? And more than that, who does the tip go to?? There were three people involved with my experience there. It's a sub shop, tips are not typical. Delivery - my wrap was so poorly wrapped that upon rolling it out of the far too large tinfoil wrapping, it unraveled. I ended up eating my wrap with a fork. This place just doesn't stand up to other sub shops.