Most Popeye's are pretty good. Sometimes you run into a bad one. I just moved into the hood. My old one in Texas was absolutely horrible. I noticed the drive through line was really long and thought... must be a good one! Went in to avoid the long drive through. One cashier. Ten minutes in line to place order. I was good with that. But then it happened. The wait. As I watched all these people (many!) who ordered after me leaving with their food, I asked if they lost my order. We are going to need another 6-7 minutes. We are going to need another 6-7 minutes. We are going to need another 6-7 minutes. I finally demanded my money back. Manager was very polite. She asked me what she could do to make it right. I said just get me my food! 6-7 minutes later... I had food. My family meal and extras was bumped up with an apple pie. Oh boy! Get home, buscuits are missing.
So the food was on par with what I expect from a fast food Popeyes, but there was nothing fast about it. Foods on par, but there processes are broken.