I work nearby and come in every now and then. This place is fast food salads, sandwiches, and soups.
Interior: well lit and clean.
Food: Overpriced. The veggie sandwich is so small it's a joke. They basically put salad ingredients between two thick pieces of bread. I don't get it. How about sliced tomatoes and veggies? They also put too much pesto on it to the point where it ends up soggy & all I can taste is the pesto. The salads are not bad but they don't have very healthy options unless you choose to build your own salad. The desserts are actually pretty good. Soups are good and come with a bit of bread which is nice. But most soups are cream based so, again, not very healthy.
Service: What is terrible is they make you repeat your order over and over again. There is no communication between the people that put your order together and the person who rings you up. Hey, Zupas, there is technology now that allows you to enter an order through something called a computer. A lot of other businesses use them. Staff is always nice but I don't want to repeat my order so many times.
Get it together if you want my business on the regular. Serve better portions of veggies instead of just slathering everything in dressing. Create a more efficient and convenient way to order.