Had a really good experience with a salesman named Erik S., he was very friendly and helpful. Made test drive fun and informative. In the end was not able to get a deal put together but that did not deter from an pleasant experience. Best advice is to sell your car first and then come here to buy a new/used one. I dont think they really want trade-ins unless they are just a year or two old. In any event you will like dealing with them.