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  • Safelite has let me down...I'm sorry I have to rate this with even one star I have a friend who works for Safelite and when my windshield received a ding in it I gave him a call. He suggested I give the local dealer a call so I did. They came out and began the repair on a pencil eraser size ding. The tech started working on the ding stating this is an easy fix. After about 5 minutes he starts sweating and I noticed he was acting a bit off. He started tapping a tool on the windshield that made the ding a crack and each time he tapped the tool the ding got bigger. Fast forward I take this to another shop right after I got off work and the said its not even sealed correctly, I send after photo to me friend who says it's a shit job, take it to the dealer and they stated the work that was or was not done needs to be corrected by a new windshield. In all three case opinions they believe the tech applied to much pressure and fracked the windshield. I called Safelite customer service and was greeted with rudeness after rudeness. Only offering to deduct the repair price from the installation on a new windshield. Does anyone have a window replacement company as this crack is getting bigger. I have zero confidence in safelite working on any vehicle
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