I went to this location to purchase a cup of coffee. I was interested in the new drink being offered. I waited patiently while the red haired young lady serviced her patron. As soon as she was finished this man walks in front of me and places his order. I was not upset until I asked where the line began he apologized I waited until he was finished. What upset me is she said " I am so sorry I knew you didn't know what you wanted. " Not an excuse, not acceptable, not good customer service. I will not be returning.