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http://www.openvoc.eu/poi#funnyReviews
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  • If I could give the international travel agent a negative amount of stars I would I normally book my international flights with great success. I used this travel agent/agency on my last trip early this year. I went back and organized 6 international tickets What a mistake I am currently sitting in the ticketing area of Tom Bradley as the airline I am connecting to does not open until 6pm tonight 6 hours from now. The travel agent was not aware that in September the rules changed and all flights if they are connecting internationally must be on the same ticket itinerary. For some reason our tickets were put in a different itinerary. That meant instead of checking out bags through to the final destination we had to pick them up and recheck them. This is a novice mistake. Even when I use orbitz or Expedia I don't have this problem. Ian so NOT impressed with sitting in seats ( which I am so lucky we found) in the ticketing area For the next 6 hours. This could have all been avoided if the agent was aware of changes within the industry. I know things happen in travel and I go with the flow with those but this one could have totally been avoided. Lucky we had the credit card of the airline we were flying domestically or we would have incurred significant bag fees To rub salt into the wound last night we rang the agent that we dealt with as asked about heat warnings and effecting our flights She blithely commented that she had heard nothing. We just read in the Washington Post that earlier this week the airline we were traveling on started canceling flights We changed our own flight from the originating airport and were told by the airline that was a smart. Move. When we told our agents response. "Wait and see what happens tomorrow". The airline person rolled their eyes. Travel plans can go pie shaped pretty quickly and things happen but mistakes like this should not.
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