So, I'll first admit that I didn't actually purchase a tire here, but I found the customer service to be top notch, regardless. I went in because I needed a place to leave my car for a few hours while I went to the Glendale Stadium for the Fiesta Bowl (I met some friends in the parking lot and we carpooled over). The guys working at McFall assured me that I could safely leave my car there - just make sure it was locked. I left and was in the middle of the tailgater when I realized that I could not remember locking the car after getting stuff out of my trunk. My laptop and purse were in the trunk and I immediately started freaking out. I called McFall and they were SO cool - the agreed to go out and check on my car and make sure the doors were locked. So look.....maybe I didn't get tires there, but honestly, don't you trust a business that is good to you regardless of money spent there even more than a business where you're spending tons of money? Thank you Mcfall! I promised a great review - sorry it took me four months!