The only reason why I give it four stars instead of five is it is a bit pricey for the services but I believe the service is the best in Shadyside. Nina is wonderful at lip and eyebrow wax. She is efficient, precise and has a nice touch. Somehow, Nina is able to wax without the sting or the redness that can occur. She performs the service quickly but it isn't rushed so I can relax. She has wonderful suggestions for nail color and is fun to talk to if you feel chatty. If you are tired, she will let you relax. The facility has a wonderful view with floor to ceiling windows which is nice to look out at during your pedicure. The atmosphere is calm and quiet. --Very relaxing.