Got my very first ever iPhone here. It was a great experience although it's always quite the wait even with so much staff. This place is always a gong show even on weekdays!! I've come here in the past to buy accessories not related to Apple and they've always been great. I had issues with my iPhone 6S+ and decided to come in to have it looked at. They made an appointment for me to come see someone at their Genius Bar. The wait time was about half hour but they texted me so I could walk around the mall while I waited. Turns out I didn't really have an issue at all. The tech showed my what to do and I was on my way. Friendly staff with lots of knowledge. It's much much appreciated from someone coming from a Samsung background. I'm glad I switched over to the dark side. ;)