We love the concept and every employee we interacted with was awesome. The menu looked promising and we decided on a chicken biscuit, soda and water. The water bottle was small and $2, which seemed crazy to me. Other stuff was more pricey than I'd expected but I'm willing to pay extra to support local businesses. Aquafina, however, is not a local business so I wasn't feeling that price.
We sat down after ordering our food and were surprised at how quickly our name was called. When we tastes our food, we realized why - our sandwich was luke warm, at best. I went up to the counter for hot sauce (because I believe Texas Pete makes everything better) and noticed an employee bringing a bowl of cooked chicken from the back and setting it on a warmer in the front of the kitchen. I realize this is probably why our chicken wasn't hot - it had been sitting there, premade before we ordered. I would've rather had a few minutes longer of a wait and had hot food that was cooked to order. The taste was okay but not stellar and the biscuit fell apart. When we were finished, the bottom of the container looked like we had literally crumbled up the entire biscuit into small pieces. I think this biscuit could be great if it were executed better.
We will be back to buy local products but will probably wait awhile to revisit the deli again.