I have been here twice and had an overall good experience. The fist time we visited was a Sunday morning. I don't need to tell you it was busy. However, between waiting for our table, and then waiting for our food it was over an hour. The waitress, who also had a trainee, was extremely apologetic. I got the impression that this was out of the norm and she felt terrible. She brought us a complimentary morning bun to tide the kids over. When all was said and done she took 50% off our ticket, which we appreciate!
The food was good, hence the 4 out of 5 stars. I tried the Italian omelet and it had a really great savory balance. The hashbrowns were a little flavorless and werent crispy. Thats what made me wonder if their kitchen problems that day were chef related.
Overall the food and service was fine. The prices are a bit higher than other diners I've been to.
My second visit was just for dessert. It was phenomenal. The slice of cake was so big I brought home leftovers! My friend loved her strawberry rhubarb pie a la mode :)