About: http://data.yelp.com/Review/id/ML5SsMBPSV6wQc-Jv5HSdA

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About: http://data.yelp.com/Review/id/ML5SsMBPSV6wQc-Jv5HSdA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-12-18 00:00:00 (xsd:dateTime)
itemReviewed	Petco
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Absolutely terrible customer service. We paid for training and had a great first experience until next class they switched us with no warning to another trainer who was terrible. One big reason is she literally let loose our dog through the store who has been violent in the past to other dogs and me and my fiancé had to chase him down and grab him ourselves. We asked for a refund from the associate Megan and she said we could get a credit onsite but we could get a refund if we call pet pals and explain our situation. After thinking about it we decided to get a store credit instead and not cause any issues because we shop at Petco anyways. Later when we showed up to speak to a manager he said that it wasn't possible for him to do a credit for an unexplained reason and he told us to come back the next day and speak to Christy. So next day we spoke to Christy in person who was incredibly rude to us. No understanding of our issue or even an "I'm sorry to hear that". She made us call the district manager to explain what the trainer did and our predicament. After speaking with the district manager (which is pretty crazy how far the chain goes for a complaint or refund, district managers must be pretty busy) again maria was rude and well with no understanding and she said the best she could do was give us 30% off anything else we purchase and that's better than what employees get. *also our second trainer was christin so be aware We went to pet smart down the street later for some stuff for our dog and they have a 50% off sale on the same items we were going to use for the credit.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Hayden

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