My wife's Honda Pilot had a nasty scratch on the side of the car along with a broken tail light and some minor scratches. From the time we walked in the door up to the time we were handed back our keys, the experience was: Professional, quick, fair, and the work was excellent. Had another mishap happen today with my car and didnt think twice about calling Carsmetics. Its nice to see an auto body shop that you know prides itself on customer service AND the work they do. Thanks again for the great work!