The icemaker in our fridge had gone out and was still under warranty. Lowes contacted Dinos and they called us to set up an appointment. Jake was on time and friendly but unfortunately they had to ship our new icemaker from Tuscon and he had to come back on Friday to install. No big deal. He came back and had it done in less than 15 minutes. Very friendly and professional. I would definitely contact them for our other appliances that are not under warranty. Excellent service! Thanks!