Placed phone order for pick up - Tony took order. As I am a Vegan and have dairy allergy requested no " bread crumbs" which has cheese in it (why they throw that on top I have no idea). Verified with him the order at end of call. Sure enough my husband picks up order and verifies again if order is correct - he was assured it was correct, it was not- got food home an had the cheese/bread crumb concoction all over my order so needless to say i did not eat . pretty sad when you go thru all that to ensure order is correct and is still wrong . I guess when you go to this place you have to make them open the containers to be sure is correct . I called back to advise of their error and requested manager - guess who manager was "Tony" - same person who took order initially...nice...he worthless... we have been Nora' customers since 1997 or so ... Never again will we go to either place.