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  • Came in for a quick test of the alternator, battery and starter. I dropped the vehicle off at 0730, the first customer in the door. I sat there until 0930 before I decided to go get some food to make the wait easier as I watched other vehicles come in and leave all around me and was getting frustrated. 1030, I call to see where we are in the process and am told "they're just bringing it in now." Would that have been the case if I hadn't called? Doubtful. 11:30 I call again and am told "they're just running the test now." So what should be a half hour test has taken over 3 hours with no end in sight. Update: noon now and for a new battery plus test and "labor," it's almost $300. Unreal. No phone call, had to go back in myself to get any answer. Avoid these guys if you can, else you risk the waste of your time and money for no real positive outcome.
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