This is NOT your high-end, fancy-pants, California Pizza Kitchen kind of place. Think New Jersey - which is good, solid old-fashioned pizza put together by real Italians. Basic pizza with basic toppings at a very reasonable price. I'm not surprised Justin D. wasn't happy with the chicken they put on his pizza - this ain't that kind of joint! He might just as well have asked for the Thai chicken pizza, or the pesto pizza - not here! Basic decor with TVs playing and booths throughout.
I found it a good lunch stop when I went. I was in and out quickly with no requirement to mentally wrestle with a big menu. It's serve yourself, so no tipping a waitress. Guy from the kitchen brings out your food but otherwise you get your own drink - fast food style.
It is what it is. Basic but decent and surprising to find that business model in a strip plaza in la-de-da Cave Creek.